Human Factors & Error Management
(Technicians & Operators) - 1 Day

The Human Factors & Error Management Course is an elementary program designed for Technicians & Operators working in the aerospace industry. The depth of the course is designed for easy understanding of the topics.

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Course Duration

The course is a 1-day full-time program of about 8 hours.

 

Who Should Attend

Technicians & Operators in the aerospace industry

 

Course Fee

The fee is SGD $321 per participant

All fees QUOTED ABOVE INCLUDE 7% GST

Minimum Qualification

Participant must be able to read and understand English

 

Course Topics

The topics covered in the course are:

  1. Introduction The Need to Take Human Factors into Account, Incidents and Accidents, Attributable to Human Factors/Human Error, Murphy's Law
  2. Human Performance & Limitations Human Performance as Part of the Maintenance Engineering System, Vision, Hearing, Information Processing, Claustrophobia, Physical Access and Fear of Heights
  3. Social Psychology The Social Environment, Responsibility: Individual & Group, Motivation & De-Motivation, Peer Pressure, Culture Issues, Team Working, Management, Supervision & Leadership, Maintenance Resource Management (MRM)
  4. Factors Affecting Performance Fitness & Health, Stress: Domestic & Work Related, Time Pressure & Deadlines, Workload - Overload and Underload, Sleep, Fatigue and Shift Work, Alcohol, Medication & Drug Abuse
  5. Physical Environment Noise, Fumes, Illumination, Climate and Temperature, Motion & Vibration, Confined Spaces, Working Environment
  6. Tasks Physical Work, Repetitive Tasks, Visual Inspection, Complex Systems
  7. Communication Within & Between Teams, Work Logging & Recording, Keeping Up-to-Date, Currency, Dissemination of Information
  8. Human Error Error models & Theories, Types of Error in Maintenance Tasks, Implications of Errors (i.e. Accidents), Avoiding & Managing Errors
  9. Hazards in the Workplace Recognising & Avoiding Hazards